Typical job
A homeowner spots a bald-faced hornet nest
The crew assesses the nest location and access conditions before outlining the work. The homeowner describes where the nest is positioned, helping the technician consider the nearby tree and approach without disturbing it. A site-specific assessment helps establish how the nest can be addressed and what precautions apply. Keep people and pets clear of the area until a technician explains the appropriate next steps.
Typical job
A resident notices mouse activity and wants
A technician inspects the areas where activity has been noticed, looks for signs that help identify the extent of the concern, and explains recommended treatment. The resident can point out locations of concern during the assessment. The inspection gives the resident a clearer picture of the work recommended and where attention is needed. Keep food stored securely and mention any additional activity so the technician can assess it.