Typical job
A homeowner spots a bald-faced hornet nest
A technician assesses the nest location and identifies the pest before selecting a treatment approach. The crew explains the proposed work and any access considerations, rather than treating an unidentified nest based only on its appearance. The homeowner learns what pest is present and what work is recommended for that location. Avoid disturbing the nest while awaiting professional guidance, and tell the technician about nearby access concerns.
Typical job
A resident notices mouse activity and asks
A technician inspects the reported areas for signs of rodent activity and likely access points. The crew explains the findings, recommends a treatment plan, and shares practical steps that can help reduce opportunities for mice between visits. The resident receives a clearer plan for addressing the activity and guidance suited to the inspection findings. Keeping inspection areas accessible helps the technician check relevant locations and explain any recommended follow-up.